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Use Case: Strengthening Payment Security with PCI DSS for Financial Services

CYV-BMC-DOC-PCI DSS USE CASE

Industry

Financial Services

Challenge

Nigeria's leading payment service provider faced significant vulnerabilities in its payment processing systems. The company needed to implement critical security controls, achieve annual PCI DSS compliance, and effectively communicate security improvements to executive leadership.

Results

The provider successfully implemented a new, PCI DSS-aligned infrastructure framework, achieved full compliance, extended security measures to non-PCI environments, and fostered a culture of security awareness through comprehensive developer training.

Key Product

Overview

Cybervergent is a comprehensive solution designed to enhance security, compliance, risk, and privacy management for organizations.

With both on-premises and cloud capabilities, it seamlessly integrates with third-party APIs, platforms, and systems.

Cybervergent helps with data protection and governance to ensure that organizations meet global regulations while maintaining operational efficiency.

The Challenge

A top-tier Nigerian payment service provider struggled to secure its payment processing systems against evolving intrusions and vulnerabilities. The organization lacked effective security controls and a clear path to achieving mandatory annual PCI DSS compliance.

In the financial services sector, trust is currency. Payment processors are high-value targets for cybercriminals. Maintaining PCI DSS compliance is not just a regulatory requirement but a critical operational necessity to prevent fraud, protect cardholder data, and maintain partnerships with global card networks.

Failure to secure payment systems would expose the provider to massive financial fraud, loss of customer data, and severe penalties, including the revocation of their ability to process card payments. Additionally, the inability to communicate security risks to the executive team hindered strategic decision-making and resource allocation.

The PCIDSS Solution

The Cybervergent Platform’s team of experts and QSAs delivered a comprehensive remediation strategy assisted by the platform, including:

Exhaustive Gap Analysis: Performed a detailed pre-audit to identify specific areas for improvement and security gaps within the existing infrastructure.

Infrastructure Redesign: Designed and deployed a new, resilient infrastructure framework fully aligned with PCI DSS standards, including updates to network architecture and secure development practices.

Advanced Security Implementation: Facilitated the procurement and seamless integration of advanced security solutions to fortify the payment environment.

Holistic Security Extension: Extended critical PCI DSS security measures to non-PCI environments to bolster the organization's overall security posture.

Developer Training Program: Launched a mandatory, comprehensive training program for all software developers on secure coding and PCI DSS compliance, embedding security into the development lifecycle.

The Results

Partnering with Cybervergent allowed the payment service provider to achieve a dramatic reduction in vulnerabilities and security incidents. They successfully integrated PCI DSS controls into their agile operations without sacrificing efficiency, ensuring the robust protection of IT assets and customer data. This promoted a cultural shift towards heightened security awareness across the organization, empowering them to manage future compliance requirements and stay resilient against cyber threats.

Secure your payments. Build trust. Lead securely with Cybervergent.