Use Case: Revenue Assurance Through AI-Powered Third-Party Risk Management (TPRM)

Overview

Cybervergent is a comprehensive solution designed to enhance security, compliance, risk, and privacy management for organisations. 

The platform operates across cloud and on-prem environments and integrates with existing infrastructure, APIs, logging systems and security operations workflows. 

For financial institutions and fintechs, Cybervergent provides continuous protection and governance so sensitive customer data and transaction systems remain secure, auditable and resilient.

The Challenge

An insurance firm relied on manual risk assessments for its network of third-party vendors (claims adjusters, IT service providers, etc.), which left its bottom line exposed to severe losses. The firm needed a proactive solution to manage the threats lurking in its ecosystem.

Insurance firms face rising customer expectations regarding data privacy and operational integrity. Third-party breaches block vendor-triggered breaches and trigger customer churn (43% abandon companies post-breach).

Manual risk assessments failed to prevent these losses. This exposure risked regulatory fines (e.g., NDPA penalties up to 2% of gross turnover) and catastrophic operational disruptions that halt revenue streams for days.

The Solution

Compliance Shield: Prevents regulatory fines through automated adherence to NDPA and CBN Regulations.

Breach Prevention: Blocks vendor-triggered breaches with real-time monitoring, stopping revenue loss from downtime.

Operational Guarantee: Ensures 24/7 business continuity by mitigating operational disruptions.

Accelerated Partner Revenue: Effectively highlights and manages revenue-driving vendors 70% faster without risk.

The Results

Using Cybervergent enabled the insurance firm to successfully convert compliance from a cost center to a strategic shield. The firm was able to prevent 100% of regulatory fines through automated adherence to standards like NDPA. By accelerating partner revenue, the firm could focus 80% of compliance hours on growth initiatives. This enhanced business resilience and secured the firm's competitive advantage.