Use Case: TPRM for Cloud Integrations in SaaS

Overview

Cybervergent is a comprehensive solution designed to enhance security, compliance, risk, and privacy management for organisations. 

The platform operates across cloud and on-prem environments and integrates with existing infrastructure, APIs, logging systems and security operations workflows. 

For financial institutions and fintechs, Cybervergent provides continuous protection and governance so sensitive customer data and transaction systems remain secure, auditable and resilient.

The Challenge

A leading SaaS platform faced critical challenges securing third-party cloud providers and API integrations responsible for storing and transmitting sensitive customer data. The platform needed assurance that its critical infrastructure partners were compliant.

Technology and SaaS providers must adhere to stringent international data security standards, like ISO 27001 and SOC 2, to demonstrate continuous security and build trust with enterprise customers. Dependence on external cloud services is non-negotiable but introduces third-party risk.

Failure to adequately secure these third-party cloud and API integrations exposes the SaaS platform to significant risks of data breaches and service interruptions. This directly impacts revenue and severely weakens customer trust, making it difficult to secure enterprise contracts.

The Solution

• Automated Vendor Assessments: Conducting automated assessments of cloud vendors for adherence to critical standards like ISO 27001 and SOC 2.
  
  
• Real-Time Data Access Tracking: Providing real-time monitoring of data access permissions across all third-party API integrations.
  
  
• Proactive Risk Mitigation: Minimizing potential disruptions by addressing high-priority risks before they escalate.
  
  
• Enhanced Business Resilience: Strengthening the organization's ability to withstand and recover from unforeseen events by developing robust mitigation strategies.

The Results

By implementing the TPRM solution, the SaaS provider achieved comprehensive oversight of its cloud dependencies. The firm gained real-time insight into the security posture of its third-party providers, ensuring all operations were aligned with ISO 27001 and SOC 2 standards. This proactive approach allowed the company to ensure secure cloud and API operations, successfully strengthening customer trust.