Use Case: Privacy Impact Assessments for Telemedicine Platforms
Industry
Healthcare
Challenge
A healthcare organization rapidly adopting new telemedicine and digital health platforms faced increased security risks from third-party cloud storage and data-sharing API integrations.
Results
The organization used RPM's risk-based evaluations to detect and mitigate critical API vulnerabilities, which improved patient safety and data security while accelerating the secure deployment of new digital health technology.
Key Product
RPM, TPRA
Overview
Cybervergent is a comprehensive solution designed to enhance security, compliance, risk, and privacy management for organizations.
With both on-premises and cloud capabilities, it seamlessly integrates with third-party APIs, platforms, and systems.
The Cybervergent Platform helps with data protection and governance to ensure that organizations meet global regulations while maintaining operational efficiency.
The Challenge
In response to market demands, a healthcare organization was quickly rolling out new telemedicine and digital patient engagement platforms. These modern services relied heavily on third-party cloud storage providers, complex APIs for data sharing, and external diagnostic or monitoring apps.
The challenge was that the integration of these new, interconnected platforms often bypassed traditional security checkpoints. Each new third-party integration created a potential entry point for hackers, and without a robust assessment process, the provider risked deploying platforms with critical vulnerabilities in their APIs or data-sharing protocols. Failure to conduct thorough Privacy Impact Assessments (PIAs) exposed the provider to significant risks, including unauthorized access to patient data and non-compliance with HIPAA and other privacy laws.
The RPM Solution
The Cybervergent Platform's Risk Posture Management (RPM) solution was utilized to integrate proactive security into the technology adoption lifecycle with features like:
Risk-Based Application Evaluation: RPM conducts detailed, risk-based evaluations of all new third-party applications and integrations, specifically looking for vulnerabilities in APIs and data sharing mechanisms before they go live.
Proactive Mitigation Planning: The platform provides clear, actionable recommendations to mitigate high-risk integrations and control weaknesses detected during the assessment phase.
Continuous Privacy Monitoring: RPM integrates with the deployed platforms to provide ongoing privacy monitoring, ensuring newly exposed data remains secure post-launch.
The Results
Integrating Cybervergent RPM into its tech deployment workflow helped the healthcare organization gained the confidence to adopt new technology securely. The platform successfully identified and provided remediation steps for critical vulnerabilities in two planned third-party telemedicine integrations. This proactive risk mitigation not only shielded the organization from potential breaches but also streamlined the deployment process. The result was improved patient safety and data security, allowing the provider to accelerate the adoption of innovative telemedicine technology while maintaining full compliance and patient trust.
